Last Updated: November 20, 2025
At Aruko, we want you to be fully satisfied with your purchase. If you are not happy with a digital product you bought from us, you may request a refund within 30 days of your purchase.
You are eligible for a refund if:
You request it within 30 days of purchase; and
You have a valid reason such as incorrect file, corrupted download, or the product not matching the description.
We may not issue a refund if:
You request a refund after 30 days
You purchased the product by mistake but already downloaded it
You attempt to misuse the refund policy
Refund approval is at our discretion based on the situation.
To request a refund, simply email us at:
Please include:
Your name
Order ID or payment screenshot
Reason for requesting the refund
We will review your request and respond within 3–5 business days.
If your refund is approved:
It will be processed to your original method of payment
Refund time may vary depending on your bank or payment provider
It typically takes 5–10 business days after approval
If you have any questions regarding our refund policy, contact us at: